SG Energy Is Now Southern Generators & Electrical (SGH)
Key Takeaways
- SG Energy is now Southern Generators & Electrical (SGH), bringing our services together under one national brand.
- The same experienced team, depot locations and commitment to customer service remain unchanged.
- Customers can now access generator hire, generator sales, servicing, electrical services and emergency power solutions through one website.
- Existing enquiries, generator hires, servicing arrangements and customer support will continue as normal.
- Current customers do not need to take any action during the transition to SGH.
- The move creates a simpler customer experience with one website, expanded capabilities and easier access to information and support.
- SGH continues to provide commercial power solutions, backed by a national depot network and 24/7 emergency support across Australia.
We have brought SG Energy and Southern Generators & Electrical together under one website to make it easier for customers to access our full range of generator hire, generator sales, servicing, electrical services and emergency power solutions.
The name and website may be changing, but the people, service and support behind the business remain the same.
Why Are We Changing?
The change brings our services together under one stronger national brand.
Previously, customers may have interacted with SG Energy or Southern Generators & Electrical through separate websites or branding. Bringing everything together under SGH creates a simpler and more consistent experience.
It means customers can now access our full range of power solutions in one place, including:
- Generator hire
- Generator sales
- Generator servicing and maintenance
- Generator testing and diagnostics
- Electrical installation services
- Temporary power solutions
- Emergency generator hire
- Backup and standby power support
The change also makes it easier to find the right service, speak with the right team and access support through one national website.
What Is Staying the Same?
This is the most important part of the transition.
Although the name and website are changing, the core of the business is not.
The Same Experienced Team
You will continue dealing with the same people who understand your equipment, your sites and your power requirements.
The knowledge, technical capability and customer relationships built through SG Energy remain part of SGH.
The Same Depot Locations
Our depot network remains in place.
Customers will continue to receive local support backed by SGH’s wider national capability.
The Same Generator Services
Our generator hire, generator sales, servicing, maintenance and electrical capabilities remain available as before.
Existing customers can continue to contact us for planned work, urgent support and ongoing equipment requirements.
The Same Commitment to Service
Our focus remains on helping customers maintain reliable power, reduce downtime and keep critical operations running.
That includes responsive communication, technical support and 24/7 emergency assistance where available.
The Same Industry Experience
SGH continues to support commercial, industrial, construction, healthcare, infrastructure, event and critical-power customers across Australia.
What Is Changing?
The main changes relate to the website and branding.
A New Website
SG Energy services are now available through:
The SGH website brings our generator, electrical and power services together in one place.
Updated Branding
The SG Energy name and branding are transitioning to Southern Generators & Electrical, or SGH.
You may still see references to SG Energy during the transition period, but SGH is now the main brand and website.
Email Addresses
Some email addresses may be updated as part of the transition.
Existing contacts will remain available during the changeover, and any new contact details will be communicated directly where required.
Phone Numbers
Current phone numbers and depot contact details should continue to be used unless you are advised otherwise.
Contact information can be found here
What Does This Mean for Customers?
For most customers, the transition should be straightforward.
Existing Enquiries
Existing enquiries will continue to be handled by the same team.
You do not need to submit your details again or restart the enquiry process.
Existing Generator Hires
Current hire agreements and equipment arrangements will continue as normal.
The move to SGH does not affect equipment already on hire or agreed hire terms.
Existing Servicing and Maintenance
Scheduled servicing, repairs and maintenance arrangements will continue with the same service team.
There is no need to rebook work because of the change in branding.
Existing Warranties
Existing product and service warranties will continue to be handled under their original terms.
Existing Contacts
You can continue speaking with the same people.
If an individual email address changes, the relevant team member will provide their updated details.
Existing Supplier and Account Arrangements
Existing commercial relationships should continue as normal unless you receive direct communication advising of an administrative change.
Do Customers Need to Do Anything?
No.
Customers do not need to create a new account, resubmit an enquiry or change an existing booking simply because the website and branding have changed.
If you visit the old SG Energy website, you may be redirected automatically to the relevant page on the SGH website.
Frequently Asked Questions
Is SG Energy closing?
No.
SG Energy is transitioning to Southern Generators & Electrical, or SGH. The services, team and customer support remain available through the SGH website.
Is SG Energy now SGH?
Yes.
SG Energy is now Southern Generators & Electrical. We have brought everything together under one website while continuing to provide generator hire, generator sales, servicing, electrical services and power solutions.
Has the company been sold?
No. This is a branding and website consolidation rather than a sale of the business.
Do I need to do anything?
No.
Existing customers do not need to take any action. Current enquiries, hires, servicing arrangements and contacts will continue as normal.
Will my old SG Energy links still work?
Old website links should redirect visitors to the relevant SGH pages where redirects have been set up.
If a specific page does not load correctly, visit sgh.com.au or contact the SGH team for help.
Can I still contact the same people?
Yes.
You will continue to deal with the same experienced team. Some email addresses may change, but your existing contacts will advise you if this affects you.
Are the depot locations changing?
No.
Our depot locations remain the same, with local support backed by SGH’s national network.
Are the services changing?
The existing SG Energy services remain available.
Customers can also access a broader range of generator, electrical, temporary power and emergency power services through SGH.
Will existing hire agreements or service bookings be affected?
No.
Existing arrangements should continue as agreed unless the SGH team contacts you directly about a specific administrative update.
Contact the SGH Team
Have a question about an existing enquiry, generator hire, service booking or account?
The same experienced team is available to help.
Call: 1300 350 706
Visit: sgh.com.au
Contact: Use the SGH contact page to reach your nearest depot or service team.
